Question 1

Looking to do a return or exchange?

Accepted Answer

Check out our return policy or email us to get started.

Question 2

How do I return or exchange a gift? (Don't worry, we won't tell.)

Accepted Answer

Email ahoy@fiveadrift.com with the subject 'Start a gift return' and include the order number and shipping zip code. We'll send instructions from there.

Question 3

How do exchanges work?

Accepted Answer

We can exchange items at the returns and exchanges links above. If you want something else altogether, you can send back your items and place a new order.

Question 4

When will my order ship?

Accepted Answer

Please see our detailed shipping and returns page.

Question 5

What if the item I want is sold out?

Accepted Answer

Give us a call at +1 781-546-4600 or email ahoy@fiveadrift.com, and we'll try our best to find whatever it is you are looking for.

Question 6

How should I wash my FiveADRIFT product?

Accepted Answer

Always check the label, but generally wash cold and dry low.

Question 7

What are marine plastics?

Accepted Answer

Whether we realize it or not, a shocking amount of human-made debris makes its way into our oceans every single day. This includes solid waste, such as metals, rubber, glass — and unfortunately — enormous amounts of plastic. No plastic belongs in the ocean, but when we find it there, this form of pollution is categorized as 'marine plastics.' Marine plastics are a large and problematic category of marine debris that includes plastic bags, solid plastic components and microplastics. Plastics that are smaller than 5mm are defined as microplastics.

Question 8

How much plastic is in the ocean?

Accepted Answer

Marine plastics often leave visible evidence in the form of floating plastics or those that wash up on our shorelines, but the full scope of the problem is far reaching and difficult to measure.

Question 9

What are the biggest sources of ocean pollution?

Accepted Answer

Roughly 80% of all marine pollution comes from land. One major concern is nonpoint source pollution, which is the result of runoff from multiple sources like septic tanks, trucks, cars, boats and farms.

Question 10

What can be made out of recycled ocean plastic?

Accepted Answer

While only about five percent of the plastic produced every year is reclaimed, the possibilities for upcycling and reusing ocean plastics are virtually endless.

Question 11

Which companies rank high on environmental sustainability?

Accepted Answer

Since 2005, Canadian research firm Corporate Knights has compiled the annual Global 100 list of the world's largest companies that rank high in sustainability practices. The Global 100 list publishes annually, recognizing companies leading in sustainability practices.

Question 12

How to measure carbon footprint?

Accepted Answer

A carbon footprint measures the total amount of greenhouse gas emissions that result from the activities of an individual, organization, event or service.

Question 13

How can we end ocean plastic?

Accepted Answer

While marine plastic pollution presents an overwhelming problem, the situation isn't hopeless. Aside from supporting organizations and brands that are actively working toward a more sustainable future, there are plenty of ways we can all help keep plastic out of the ocean.

Question 14

What is nonpoint source pollution?

Accepted Answer

Two major forms of ocean pollution are categorized as nonpoint source pollution and point source pollution.

Question 15

Where to buy eco friendly products?

Accepted Answer

Consumers looking to change their shopping habits to be more environmentally friendly may benefit from browsing products on a sustainability aggregator like EarthHero.

Question 16

What is greenwashing?

Accepted Answer

When companies make unsubstantiated or vague claims about their products that are intended to make them seem more environmentally friendly than they actually are, it is known as greenwashing.

Question 17

What to look for on "eco-friendly" labels?

Accepted Answer

There are currently more than 400 ecolabels in use across 25 industry sectors. Brands that make eco-friendly claims should ideally back them up with the appropriate certifications for their industry.

Question 18

What makes a towel eco-friendly?

Accepted Answer

The materials that go into manufacturing a towel can make a big difference on its carbon footprint. Eco-friendly towels are made from plastic-free, natural and renewable materials like cotton and hemp.

Question 19

What are the most environmentally friendly towels?

Accepted Answer

Aside from selecting beach and bath towels that are made from sustainable, eco-friendly materials, it's important to consider every step along the production process.

Question 20

Where to find ethical beach and bath towels?

Accepted Answer

FiveADRIFT is committed to providing high-quality bath and beach towels made from an all-natural, organic cotton/hemp blend.

Frequently Asked Questions