Shipping
Ground shipping is free (within the continental US.) For faster shipping options, please refer to the rates listed in checkout. We are currently accepting pre-orders for all merchandise. Pre-orders ship in about 2 months. Due to port delays, we cannot guarantee orders will arrive in time for Christmas.
Refunds
Pre-orders can be cancelled for a full refund within 30 days of your initial payment and purchase. After 30 days, pre-orders are non-cancellable and non-returnable. Please inspect your order upon receipt and contact us within 5 days if the item is defective, damaged or if you receive the wrong item, so that we can make it right.
Damage
In the event of shipping damage to items, please save all packaging materials and report damage immediately to the carrier. All shipping damage claims must be filed directly with the carrier and FiveADRIFT must be notified.